Endpoint Management / IT Operations
ManageEngine Endpoint Central Deployment & Endpoint Management
Challenge
A Malaysian business needed centralised visibility and control over endpoint software, patching and inventory across its Windows devices.
Solution
Deployment and administration of ManageEngine Endpoint Central for centralised endpoint management, software deployment, patch management and hardware/software inventory.
Scope of Work
- ManageEngine Endpoint Central deployment and configuration
- Endpoint and agent deployment
- Windows endpoint onboarding
- Endpoint management and administration
- Software package deployment
- Application installation across managed endpoints
- Software deployment troubleshooting
- Software inventory
- Windows patch management
- Patch deployment
- Patch status monitoring
- Troubleshooting failed patch deployments
- Hardware inventory
- Endpoint information and status monitoring
- Centralised endpoint visibility
- Endpoint troubleshooting
- Agent communication troubleshooting
- Deployment status monitoring
Outcome
Established a centralised endpoint management environment that improved visibility and administration of company devices, software and patching through ManageEngine Endpoint Central.